Privacy Policy
At Zaypix Media, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when visiting our website or using our services.
By accessing our website or using our services, you acknowledge that you have read this Privacy Policy.
1. About Zaypix Media
Zaypix Media provides professional real estate photo editing and visual enhancement services, including HDR photo editing, virtual staging, real estate video editing, floor plans, twilight enhancement, 3D visualization, and other related services.
This Privacy Policy applies to information collected through our website, communication channels, contact forms, and business interactions.
Business Name: Zaypix Media
Website: www.zaypix.com
Email: ceozaypix@gmail.com
WhatsApp: +92 327 1413709
Location: Pakistan
2. Information We Collect
We may collect different types of information depending on how you interact with our website and services.
A. Personal Information
When you contact us, request a quote, or place an order, we may collect:
Full name
Email address
Phone number or WhatsApp number
Company or business name
Country or general location
Project details and communication preferences
B. Project and Uploaded Files
To provide our services, clients may submit:
Property photographs and videos
RAW images and other original files
Floor plans and architectural drawings
Virtual staging and renovation references
Editing instructions and project requirements
Other materials necessary to complete an order
We use these materials only for the purposes of providing and managing the requested services, subject to this policy and any separate agreement.
C. Website Usage Information
When you visit our website, certain technical information may be collected automatically, such as:
IP address
Browser type and version
Device and operating system information
Pages visited and time spent on the website
Referring website or source
General website interaction data
This information helps us understand website performance, improve user experience, and maintain website security.
3. How We Use Your Information
We may use collected information for the following purposes:
To respond to inquiries and quote requests.
To process and manage client orders.
To edit and deliver photographs, videos, and other project materials.
To communicate about project updates, revisions, and delivery.
To process payments and maintain business records.
To provide customer support.
To improve our website, services, and customer experience.
To maintain website security and prevent fraudulent activity.
To meet applicable legal and regulatory requirements.
To send relevant business updates or promotional communications where permitted.
We do not intentionally collect more personal information than is reasonably necessary for these purposes.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties.
However, we may share limited information with trusted third-party service providers when necessary to operate our business and deliver our services.
These may include:
Website hosting and maintenance providers
Cloud storage and file transfer platforms
Email and communication service providers
Payment processing providers
Website analytics and security services
Other service providers involved in fulfilling your project
These providers may process information on our behalf for specific business purposes. We take reasonable steps to work with providers that maintain appropriate security and confidentiality practices.
We may also disclose information where required by law, legal proceedings, or legitimate requests from authorized authorities.
5. Confidentiality of Client Files
We understand that property photographs, videos, and project materials may contain confidential business information.
Therefore:
Client files are used to complete the requested editing or visualization work.
We do not intentionally publish or distribute client project materials without appropriate permission.
We do not use client images in our portfolio, advertisements, or social media promotions without permission.
We take reasonable steps to prevent unauthorized access, use, or disclosure of submitted materials.
Clients should avoid including unnecessary personal or sensitive information in uploaded files.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, and enhance the browsing experience.
Cookies may be used to:
Remember website preferences.
Support essential website functions.
Understand website traffic and performance.
Improve website navigation and user experience.
Support security and spam prevention.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
Where required by applicable law, we will request consent before using non-essential cookies or tracking technologies.
7. Data Storage and Security
We take reasonable technical and organizational measures to protect personal information and client project materials against unauthorized access, alteration, loss, misuse, or disclosure.
These measures may include:
Restricted access to project files.
Secure account and website access practices.
Use of reputable hosting and storage providers.
Appropriate file handling and transfer procedures.
Reasonable security monitoring and maintenance.
However, no website, online platform, or electronic transmission method can be guaranteed to be completely secure. We cannot promise absolute security of information transmitted over the internet.
8. Data Retention
We retain personal information and project materials only for as long as reasonably necessary for the purposes described in this policy, including service delivery, customer support, business records, and legal obligations.
Retention periods may vary depending on the type of information and the nature of the project.
When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal requirements and legitimate business needs.
If you require specific file-retention or deletion arrangements, please contact us before submitting your project.
9. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally permitted.
Object to or request restrictions on certain processing activities.
Withdraw consent where processing is based on your consent.
Opt out of promotional emails or marketing communications.
Request information about how your data is used or shared.
To exercise these rights, contact us using the details provided below. We may need to verify your identity before processing certain requests.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services, including social media websites, payment services, and communication applications.
These external platforms operate independently and have their own privacy policies and practices.
Zaypix Media is not responsible for the privacy, security, or content practices of third-party websites. We encourage visitors to review their privacy policies before sharing personal information.
11. Children’s Privacy
Our website and services are intended for businesses, professionals, and general audiences. We do not knowingly collect personal information directly from children.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to address the situation in accordance with applicable law.
12. International Data Transfers
Zaypix Media operates from Pakistan and may work with clients and service providers in other countries.
As a result, personal information and project materials may be processed or stored in countries outside your country of residence, depending on the third-party services used to operate our business.
Where required by applicable law, we will take reasonable steps to ensure that international transfers are handled with appropriate safeguards.
13. Marketing Communications
We may occasionally send business updates, service announcements, or promotional information where permitted by law.
You can opt out of marketing communications at any time by following the unsubscribe instructions in the message or contacting us directly.
Please note that even if you opt out of marketing messages, we may still send essential communications relating to your orders, payments, or ongoing projects.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, technology, or applicable legal requirements.
Any updates will be published on this page with a revised effective date.
We encourage visitors and clients to review this page periodically to stay informed about how their information is handled.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the personal information we process, please contact us.
Zaypix Media
Founder & CEO: Muhammad Waseem
Email: ceozaypix@gmail.com
WhatsApp: +92 327 1413709
Website: www.zaypix.com
Location: Pakistan
We value your trust and are committed to handling your information responsibly while delivering professional real estate visual solutions.