Terms & Conditions
Welcome to Zaypix Media. These Terms & Conditions govern your use of our website and the services we provide. By accessing our website, submitting an order, or using our services, you agree to the terms outlined below. Please read them carefully before proceeding.
1. About Our Services
Zaypix Media provides professional real estate photo editing and visual enhancement services, including:
HDR Photo Editing
Real Estate Video Editing
Virtual Staging
Floor Plans
Renovation Enhancement
Twilight Enhancement
360° Editing
Day-to-Dusk Enhancement
3D / CGI Visualization
Exterior Enhancement
Decluttering Services
Our services are intended for real estate photographers, agents, property marketers, businesses, and other professionals.
2. Orders and Project Requirements
Clients must provide all necessary images, videos, instructions, reference materials, and project details required to complete an order.
Please ensure that:
Uploaded files are clear, accessible, and in supported formats.
Editing instructions are accurate and complete.
You have the legal right or permission to use the materials you submit.
Any special requirements are communicated before work begins.
Zaypix Media reserves the right to request additional information if project requirements are unclear or incomplete.
3. Pricing and Payments
Service prices may vary depending on the type of editing, project complexity, quantity of files, and specific client requirements.
Prices and payment terms will be communicated before an order is confirmed.
Additional work outside the agreed scope may involve extra charges.
Any applicable advance payment or deposit must be paid before work begins.
Final files may be withheld until the agreed payment has been received.
We reserve the right to update our pricing and service offerings at any time. Changes will not affect confirmed orders unless additional work is requested.
4. Turnaround Time and Delivery
We aim to deliver completed projects within the agreed timeframe. Delivery times may depend on project size, complexity, and the availability of required materials.
Turnaround times begin once all required files, instructions, and applicable payments have been received.
Delays caused by incomplete instructions, missing files, or circumstances beyond our control may affect delivery.
Final edited files will generally be delivered digitally through an agreed delivery method.
If a deadline is important, clients should communicate it before confirming their order.
5. Revisions and Editing Satisfaction
We aim to deliver work according to the instructions and references provided by our clients.
Clients should review completed work and communicate any required adjustments within the agreed revision period.
Revisions related to the original instructions may be included according to the agreed project terms.
New instructions, major changes, or requests outside the original scope may incur additional charges.
Revisions cannot guarantee an exact match to every reference due to differences in source images, lighting, and available details.
Our goal is to achieve professional results while maintaining realistic and natural-looking property visuals.
6. Client Responsibilities
Clients are responsible for:
Providing original files and accurate project instructions.
Ensuring they own or have permission to use all submitted content.
Reviewing delivered work before publishing or distributing it.
Keeping copies of their original files and final deliverables.
Informing us of any specific technical, branding, or platform requirements.
Zaypix Media is not responsible for issues caused by inaccurate instructions, poor-quality source materials, or unauthorized content supplied by clients.
7. Intellectual Property and Usage Rights
Clients retain ownership of the original photographs, videos, and other materials they provide, subject to the rights of their respective owners.
Upon full payment, clients receive the right to use the completed deliverables for their intended business and marketing purposes, subject to any separate written agreement.
Zaypix Media retains ownership of its editing methods, workflows, internal tools, and proprietary processes.
We will not publicly display client projects, images, or other submitted materials in our portfolio or promotional content without appropriate client permission.
8. Cancellations and Refunds
If you need to cancel an order, please contact us as soon as possible.
Orders may be cancelled before work begins, subject to any agreed payment terms.
Once editing or production has started, cancellation and refund eligibility may depend on the work already completed.
Completed and delivered work is generally non-refundable unless otherwise agreed or required by applicable law.
If we are unable to complete a confirmed project, we will discuss an appropriate resolution with the client.
Any refund or cancellation arrangement will be handled in accordance with the agreed project terms and applicable law.
9. Service Limitations
Our editing services enhance and improve the visual presentation of property images and videos. However, results depend on the quality of the original materials and the information provided.
Virtual staging, renovation enhancement, 3D visualization, and other illustrative services may represent proposed or digitally created concepts rather than the property’s actual current condition.
Clients are responsible for ensuring that published visuals are presented accurately and do not mislead viewers about a property’s real features or condition.
10. Confidentiality and Data Protection
We respect the privacy and confidentiality of our clients and their project materials.
Files and information provided to us will be used for project-related purposes, communication, and service delivery. We take reasonable steps to protect client materials from unauthorized access or disclosure.
Please refer to our Privacy Policy for further details about how information is handled.
11. Limitation of Liability
Zaypix Media will make reasonable efforts to provide reliable, professional, and high-quality services.
To the extent permitted by applicable law, we are not liable for indirect, incidental, or consequential losses arising from the use of our services, delays caused by circumstances beyond our reasonable control, or the use of delivered visuals by clients or third parties.
Nothing in these terms excludes liability that cannot legally be excluded under applicable law.
12. Changes to These Terms
We may update or revise these Terms & Conditions from time to time to reflect changes in our services, business practices, or legal requirements.
Updated terms will be published on this page with a revised effective date. Continued use of our website or services after changes are published constitutes acceptance of the updated terms, to the extent permitted by law.
13. Governing Law
These Terms & Conditions shall be governed by the applicable laws of Pakistan, without limiting any mandatory legal rights that may apply to clients in other jurisdictions.
Any disputes arising from the use of our services will be addressed in accordance with applicable law.
14. Contact Us
If you have questions about these Terms & Conditions or need clarification regarding our services, please contact us.
Zaypix Media
Founder & CEO: Muhammad Waseem
Email: ceozaypix@gmail.com
WhatsApp: +92 327 1413709
Website: www.zaypix.com
Location: Pakistan
We appreciate your trust in Zaypix Media and look forward to working with you.